Protect reference availability before promising a call.
RQ-73 links a logistics buyer’s ServiceDesk question to an eligible advocate, its permission scope and a controlled introduction.
Request queue
| Request | Buyer question | Next action |
|---|---|---|
| RQ-73 / Harbor SystemsServiceDesk · Logistics | How did the customer handle regional dispatch handoffs? | Choose a reference |
| RQ-71 / North DemoCompleted 12 October | Permission-scoped peer conversation | Outcome recorded |
Program rules used in this example
Exact activity permissionPeer call permission does not authorize a public quote, logo or case study.
October contact capacityCompleted calls and active reservations consume the same monthly limit. A cancelled reservation releases its place.
Two review responsibilitiesThe relationship owner confirms suitability; the program manager approves the introduction.
No reference outcome shortcutA completed call is an activity. Deal outcome and causal revenue impact remain separate questions.
Match the buyer’s question to permitted participation.
Request: ServiceDesk · Logistics · peer call on 26 October. Only records that pass every gate can be reserved.
Advocate shortlist
| Account | Permission | October load | Decision |
|---|
RQ-73 / reference brief
ProspectHarbor Systems · logistics buyer
Product and questionServiceDesk · regional dispatch handoffs
ActivityPrivate peer call · no public reuse
Reserve once, release clearly, keep the decision trail.
Each introduction is tied to the selected advocate, the requested date and the permission edition reviewed at approval.
Introduction decision
Alder Freight / ServiceDesk / LogisticsPeer call allowed through 31 October · permission edition 3
Monthly capacity calculation1 completed + 0 reserved = 1 of 2 permitted October calls.
Reference request stateDraft — submit the reference brief first.