Overdue Reminders
Auto-send reminders before and after invoice due dates. Polite by default.
Auto-send polite reminder emails or WhatsApp messages to customers with overdue invoices. Configurable schedule, tone, and escalation.
How it works
Configure the reminder schedule: gentle reminder 1 day after due, firm reminder at 7 days, final reminder at 14 days. Codeblix auto-sends each reminder by email or WhatsApp, with the invoice PDF attached.
Customisable templates
Each reminder level (gentle, firm, final) can have its own template with custom wording, escalation tone, and timing. Use Codeblix templates or write your own.
Escalation
After the final reminder, Codeblix can flag the invoice for collections, suspend the customer account, or trigger a credit note. The reminder sequence stops automatically when the invoice is paid.
Reporting
See which customers have overdue invoices, which reminders have been sent, and the average days-to-pay per customer.
Pricing
Overdue Reminders is included in every Codeblix plan at no extra cost. No per-reminder fees.
Internal links
See Invoicing module, WhatsApp Invoicing, and Pipeline Tracking.
FAQ
How do overdue reminders work?
Codeblix auto-sends polite reminder emails or WhatsApp messages to customers with overdue invoices. You configure the schedule and tone.
Can I customise the reminder message?
Yes. Each reminder (gentle, firm, final) can have its own template with custom wording, escalation tone, and timing.
What if the customer still doesn't pay?
Codeblix can flag the invoice for collections, suspend the customer account, or generate a credit note. The reminder sequence stops when the invoice is paid.