Open the request
Record customer reference, item, quantity, promise date and consent source.
Workflow blueprint
CRM inventory software should show where a customer promise meets a stock observation
A page-specific review aid, not a universal product or compliance claim.
Keep the customer request, item record, reservation, warehouse message and follow-up separate for a Mauritius retail or wholesale conversation.
TL;DR — Keep the customer request, item record, reservation, warehouse message and follow-up separate for a Mauritius retail or wholesale conversation.
Check the stock message
Relate location, count observation, reservation, hold and warehouse response.
Version the promise
Keep substitution, delay, partial fulfilment and customer notice distinct.
Close the handoff
Assign privacy, delivery, valuation, support and inventory owners.
Page-specific decision aid
Customer-to-stock handoff map
A customer request, item identity, location observation, reservation, substitution, message edition and fulfilment owner.
- ✓Reservation is not physical stock
- ✓Customer message keeps its edition
- ✓Substitution requires a named owner
Scope first
What Codeblix would confirm before implementation
This page is an operational blueprint. The final workflow, screens, permissions and integrations depend on your current process and agreed implementation scope.
- ✓Customer and item identity
- ✓Stock and location observation
- ✓Reservation and communication history
- ✓Named fulfilment reviewer
Relevant Codeblix foundations
Review the existing product areas that support the proposed workflow.
Use the related planning tools
Run the operational calculation, save the result in the URL and share it with your team.
Map this workflow to your operation
Tell Codeblix how work moves today. We will confirm the practical scope before proposing an implementation.
Discuss your workflow