AI receptionist and phone answering in Mauritius

A local business conversation

A garage in Rose-Hill, a professional office in Port Louis and a service company working across Mauritius receive different enquiries. The receptionist should use your own opening hours, locations and service wording.

Your team approves the information and decides which requests become callbacks. An appointment enquiry is kept as a request for staff to confirm. The assistant can explain the information available to it without creating a new price or promise on behalf of the business.

English and French call handling

Callers choose English or French at the start. We review the greeting, pronunciation of your business name and the questions customers commonly ask in each language.

• Approve your business name, address and public contact details.
• Use your actual opening hours and holiday arrangements.
• Choose which services and prices may be spoken aloud.
• Define the message details staff need for a callback.

Check the local phone route before activation

An AI assistant needs a configured way to receive the calls you want it to handle. We review the existing number, mobile or landline operator, forwarding options and expected charges with you. A web demonstration does not change your SIM or forwarding settings.

Ask Codeblix for a setup discussion and a quote for your own route. Phone-provider and usage costs are described separately so you can compare the complete service.

Questions before you choose a setup