Codeblix AI Receptionist · English / Français

Small business answering service with an AI receptionist

Give your small team a way to handle routine calls and collect callback requests while serving customers. Start with the questions your business answers most often.

Your approved information · Confirmed callback messages · Setup with Codeblix

Keep your team focused on the customer

In a small business, the same person may greet visitors, prepare quotes and answer the phone. Interruptions can leave callers waiting and staff repeating opening hours or service details.

An approved FAQ gives the assistant the basic answers. The callback workflow records an enquiry when a person needs to decide or follow up. Your staff can review messages together instead of relying on someone remembering a rushed conversation.

Begin with a useful, manageable scope

Choose a small set of answers first: hours, locations, services, how to request a quote and what information staff needs to call back. Your owner or manager can update that information as the business changes.

  • Use a greeting that sounds like your business.
  • Ask only for message details your team will use.
  • Keep personalised quotes and confirmed appointments with staff.
  • Review the first set of enquiries and improve the FAQ.

Get a quote that fits your call pattern

Tell us when calls are missed, roughly how many arrive and how staff follows them up. We scope the number route, language choices, call-handling limits and support. The aim is a clear service for your team, with the costs explained before setup.

Questions before you choose a setup

Do I need a call centre?

The service is scoped around your business’s own reception and callback workflow. We discuss volume and concurrency needs when preparing your quote.

Can more than one staff member review messages?

Tell us who needs access during setup. We agree the management and access arrangement for the deployment.