Capture the reservation promise
Record source, stay dates, party count, room-type request, supplied features, quoted terms, guarantee reference and unanswered guest questions.
Workflow blueprint
A hotel reservation is not the same record as a ready room
A reservation-to-handoff board, not a live PMS, channel manager, rate engine, key system, payment processor or accessibility compliance tool.
Keep stay facts, requested room features, quoted terms, guarantee references, room assignment, housekeeping release, maintenance holds, guest communications, charge requests and folio questions under separate authorities.
TL;DR — Keep stay facts, requested room features, quoted terms, guarantee references, room assignment, housekeeping release, maintenance holds, guest communications, charge requests and folio questions under separate authorities.
Separate assignment from readiness
Show proposed room, maintenance status, housekeeping observation, responsible release owner and any inaccessible or unavailable feature question.
Control reassignment and guest response
Preserve the original promise, alternative offered, approval source, updated communication and guest acceptance or challenge.
Hand off keys and folio questions
Record the key request, outlet-charge candidate, disputed item, supporting source and human folio-review owner without claiming settlement.
Page-specific decision aid
A reservation promise, room-readiness, reassignment, guest-response and folio-question handoff board
The board follows an accessible-feature request through room-type confirmation, a maintenance hold, housekeeping observation, reassignment, updated guest communication, key-release request, disputed minibar note and folio question. The original feature promise stays visible.
- ✓A booking reference is not verified identity.
- ✓A room assignment is not a readiness declaration.
- ✓A charge request is not a posted folio item.
Scope first
What Codeblix would confirm before implementation
This page is an operational blueprint. The final workflow, screens, permissions and integrations depend on your current process and agreed implementation scope.
- ✓Room type promise survives a later reassignment
- ✓Housekeeping and maintenance states retain their reporters
- ✓Guest response attaches to the exact alternative offered
- ✓Identity accessibility compliance locks inventory rates channels payments folio posting occupancy and readiness guarantees excluded
Relevant Codeblix foundations
Review the existing product areas that support the proposed workflow.
Use the related planning tools
Run the operational calculation, save the result in the URL and share it with your team.
Map this workflow to your operation
Tell Codeblix how work moves today. We will confirm the practical scope before proposing an implementation.
Discuss your workflow